whitelist-email

1. Right-click on the ResearchGate message you received.
2. From the drop-down list, select Junk email.
3. Select Add Sender to Safe Senders List.
4. Click OK.

1. Select the Home tab.
2. In the Delete group, click the Junk button.
3. From the drop-down list, select Junk email Options.
4. Select the Safe Senders tab.
5. Click the Add button.
6. Enter no-reply@researchgate.net
7. Click OK.
8. If not already checked, place a check in the "Also trust email from my Contacts check box".
9. Click OK.

Add our address to your Personal Address Book

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our “From” address, no-reply@researchgate.net into the Email dialog box.
5. Click OK.

White list your Personal Address Book

1. From the main drop down menu, select "Tools > Junk Mail Controls" This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
2. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
3. Click OK.

1. Click Contacts along the left side of any page.
2. Click the New Contact button in the top-left corner of the Contact Manager.
3. Enter your contact's information in the appropriate fields. Any information you add will save automatically.

When you received an email from ResearchGate, add our email address to your Contacts folder by clicking the link labled 'Add to Contacts' just to the right of the 'from' line in the header of the email.